Accounts Receivable Specialist (Cybersecurity)

TL;DR

Accounts Receivable Specialist (Cybersecurity): Managing customer accounting and accounts receivable processes for a cybersecurity platform with an accent on payment collection, refunds, sales tax compliance, and customer support. Focus on resolving delinquent accounts, improving billing workflows, documenting processes, and coordinating coverage across Pacific Time and Australia.

Location: Remote within the United States; candidates must be located in the Pacific Time Zone.

Salary: $65,000–$75,000 per year, plus bonus and equity.

Company

hirify.global provides managed cybersecurity products and human-led threat hunting services for small and midsize businesses.

What you will do

• Serve as the accounting point of contact for customer inquiries and payment-related matters.
• Manage billing and collections workflows in Stripe and Fazeshift.
• Respond to internal and external questions through email, phone, Slack, and Zendesk.
• Follow up on delinquent accounts, process write-offs and refunds, and collect sales tax exemption forms.
• Support monthly sales tax reconciliations, compliance monitoring, audits, and regulatory communications.
• Improve accounting processes through automation, documentation, and root-cause analysis.

Requirements

• 2+ years of experience, preferably in accounting or accounts receivable.
• Strong attention to detail and the ability to manage multiple priorities under demanding deadlines.
• Ability to research and resolve tasks independently while collaborating when needed.
• Experience working in a small team with shifting priorities in a hyper-growth environment.
• Excellent communication skills for internal and external stakeholders.
• Strong Excel, Google Sheets, and G Suite skills; must be located in the United States Pacific Time Zone.

Nice to have

• Experience working in a fully remote organization.

Culture & Benefits

• 100% remote work environment.
• Paid vacation, sick time, holidays, and 12 weeks of paid parental leave.
• Medical, dental, vision, life, and disability insurance plans.
• 401(k) with a 5% contribution regardless of employee contribution.
• Stock options for all full-time employees.
• Home office, education, professional development, digital, and coaching benefits.