Account Manager (POS)

Location: Hybrid in London, England, United Kingdom, with up to 40% of work from home. After 12 months, the role may allow working from abroad for up to 90 days per year.

Company

A marketing production agency delivering point-of-sale, in-store, digital collateral, and campaign execution for retail and other client teams.

What you will do

• Create and manage Sphere campaign lines, briefing lines, allocations, and in-store POS jobs from master briefs.
• Build promo plans and manage mobile price tile and PIS processes end-to-end.
• Coordinate B2B hub collateral, Credit & Services POS, and ad-hoc campaigns and projects.
• Manage stock, replenishment, write-offs, and flight-plan updates for weekly work-in-progress reviews.
• Produce post-campaign reporting, including POD reports, medics, and POE presentations.
• Build day-to-day relationships across client marketing, category, Credit & Services, B2B, studio, and production teams while escalating risks early.

Requirements

• Experience managing POS or in-store marketing production, ideally using a job-management platform such as Sphere.
• Strong administrative accuracy, attention to detail, and ability to manage multiple concurrent campaigns and deadlines.
• Confident stakeholder management across marketing, category, Credit & Services, and B2B teams.
• Working knowledge of CMS platforms for digital collateral.
• Professional communication skills and confidence representing an agency to client and stakeholder groups.
• Retail, FMCG, or trade marketing production experience is advantageous.

Culture & Benefits

• Hybrid smart-working model with up to 40% remote work.
• 25 days of holiday plus bank holidays, a paid Wellbeing Day, flexible bank holidays, and the option to buy or carry over up to five additional days.
• Enhanced family-friendly leave, wedding and honeymoon leave, and an Employee Assistance Programme.
• Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice, and payroll giving.
• Professional qualification funding, recognition awards, referral bonuses, wellbeing workshops, and a paid Volunteer Day.