обновлено 17 часов назад
Account Manager (B2B)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Manager (B2B) (Payments/Crypto): Managing and growing a portfolio of B2B client accounts with an accent on strategic relationship management, account planning, and tailored payment solutions. Focus on identifying expansion opportunities, resolving operational issues, and translating client feedback into improvements across Product, Compliance, and Operations.
Location: Remote, with availability during EU working hours.
Company
provides cryptocurrency payment and processing solutions for business clients.
What you will do
- Manage a portfolio of B2B accounts as the primary client contact and maintain accurate CRM records.
- Understand client business models and identify upsell and cross-sell opportunities.
- Build account plans covering strategies, success metrics, and risk management.
- Lead client reviews, performance reporting, and strategic planning sessions.
- Monitor account performance, resolve issues, and improve client satisfaction, retention, and revenue.
- Share structured client feedback with Product, Compliance, and Operations teams.
Requirements
- At least 2 years of experience as an Account Manager, Relationship Manager, or in a similar client-facing payments role.
- Experience managing and developing B2B client relationships.
- Strong analytical, problem-solving, presentation, and communication skills.
- Client-centric, adaptable, detail-oriented, and commercially focused approach.
- Experience with CRM software such as Salesforce.
- Fluent English and availability during EU working hours required.
Nice to have
- iGaming industry experience.
- Knowledge of crypto processing.
- Russian language skills.
Culture & Benefits
- Remote work aligned with EU working hours.
- Professional team and opportunities for growth within the company.
- Data-driven management that actively listens to employees.
- Comfortable working conditions.
Hiring process
- Recruiting team will contact suitable applicants within two weeks.
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