HR Shared Services Specialist (HR Operations)

TL;DR

HR Shared Services Specialist (HR Operations): Delivering centralized HR support across benefits, leave of absence, and disability programs with an accent on standardized process execution and operational efficiency. Focus on administering US health and welfare programs, resolving complex employee inquiries, and improving HR workflows through automation and system enhancements.

Location: Minneapolis, MN. Must be based in the US and work onsite four days per week.

Salary: $64,000 - $96,000

Company

hirify.global is a global leader in healthcare technology dedicated to alleviating pain, restoring health, and extending life.

What you will do

• Administer U.S. health and welfare benefit programs, including medical, dental, vision, and insurance.
• Manage employee enrollments, qualifying life events, and annual open enrollment activities.
• Administer disability and leave programs such as FMLA and short/long-term disability.
• Serve as an escalated point of contact for employee and manager inquiries regarding benefits and leave.
• Partner with internal payroll teams and external vendors to resolve complex cases and ensure data accuracy.
• Identify and implement process improvements and system enhancements to increase operational efficiency.

Requirements

• High school diploma with 2+ years of experience in employee benefits, leave, or HR service delivery, OR an advanced degree.
• Unrestricted U.S. work authorization is required (sponsorship not available for this level).
• Experience with HRIS and benefits administration systems (e.g., Workday).
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and problem-solving skills.

Nice to have

• Hands-on experience with ERISA, HIPAA, COBRA, FMLA, and ACA-related processes.
• Experience creating SOPs, knowledge articles, or process documentation.
• Strong Excel skills for reporting, reconciliation, and data analysis.
• Familiarity with multi-state benefits or leave administration.

Culture & Benefits

• Competitive salary and flexible benefits package.
• Comprehensive health, dental, and vision insurance including HSA and FSA options.
• 401(k) plan with employer contribution and match.
• Paid time off, paid holidays, and a global well-being program (Simple Steps).
• Tuition assistance/reimbursement and Employee Stock Purchase Plan.