Default Servicing Manager (Mortgage)

Location: Candidates must be located within driving distance of a Flat Branch office in Arkansas, Florida, Iowa, Kansas, Michigan, Missouri, Nebraska, Oklahoma, Tennessee, or Texas.

Company

hirify.global provides residential mortgage lending and servicing solutions.

What you will do

• Develop and execute default servicing and delinquency management strategies that reduce losses, improve cure rates, and support home retention.
• Oversee loss mitigation, collections, foreclosure, bankruptcy, claims administration, property preservation, and liquidation activities.
• Monitor delinquency trends, roll rates, cure rates, loss severity, foreclosure timelines, servicing costs, and emerging portfolio risks.
• Strengthen operational controls, documentation, compliance processes, and regulatory and investor requirements.
• Build executive dashboards and provide performance reporting, risk assessments, and strategic recommendations to management.
• Recruit, coach, develop, and retain default servicing professionals while ensuring effective staffing and accountability.

Requirements

• Bachelor’s degree or an equivalent combination of education and industry experience.
• 10+ years of progressive default servicing experience, including significant operational exposure.
• 5+ years of leadership experience managing default servicing functions.
• Experience developing delinquency strategies, loss prevention initiatives, operational risk controls, compliance programs, and audit responses.
• Strong knowledge of collections, loss mitigation, foreclosure, bankruptcy, claims administration, mortgage servicing regulations, and investor guidelines.
• Advanced leadership, communication, stakeholder management, analytical, and problem-solving skills.

Culture & Benefits

• Leadership role focused on accountability, compliance, risk awareness, operational excellence, and continuous improvement.
• Opportunity to influence portfolio performance, borrower outcomes, and enterprise risk mitigation.
• Work is aligned with investor, agency, and regulatory standards, including FHA, VA, USDA, Fannie Mae, Freddie Mac, and Ginnie Mae requirements.