Salesforce Sales Systems Analyst (AI)

TL;DR

Salesforce Sales Systems Analyst (AI): Building and improving Salesforce systems that move leads through to closed opportunities with an accent on seller productivity, workflow automation, data quality, and platform governance. Focus on designing complex Flows, translating business needs into requirements, integrating AI into sales processes, and supporting CRM migrations from acquired companies.

Location: United States; the posting lists San Francisco, California, and references US operations in Austin, Texas. Flexible work arrangements are available.

Salary: USD 140,000–160,000 per year

Company

Canva is a design technology company developing a global visual communication platform.

What you will do

• Deliver Salesforce features within the Lead to Opportunity pillar of the go-to-market systems team.
• Collaborate with Sales Operations, Customer Success, Partner Operations, and Finance to define requirements and user stories.
• Build and configure solutions for Accounts, Opportunities, and related Salesforce objects.
• Develop and maintain complex Flows, automations, validation rules, and reports.
• Improve data quality, platform governance, seller workflows, and manual processes using AI.
• Create test cases, support UAT, answer system questions, and assist with CRM migrations after acquisitions.

Requirements

• 3–5 years of hands-on Salesforce administration experience.
• Salesforce Certified Administrator certification plus Salesforce Certified Advanced Administrator or Salesforce Certified Platform App Builder certification.
• Working knowledge of Sales Cloud, Flows, validation rules, reports, and Salesforce best practices.
• Experience using AI tools to accelerate development, generate code, build agents, and write requirements.
• Familiarity with CI/CD tools such as Gearset or Copado, Agile delivery, process mapping, user stories, and development-team collaboration.
• Experience migrating data and records from acquired companies into a CRM.

Nice to have

• Familiarity with Salesloft, ZoomInfo, Gong, Customer Success platforms, Workato, or Clay.

Culture & Benefits

• Flexible work arrangements designed to support effective collaboration.
• Equity package and company-contributed 401(k) retirement plan.
• Health benefits supporting employee wellbeing.
• Inclusive parental leave for parents and carers.
• Annual allowance for wellbeing, social connection, and office setup.
• Flexible leave options and virtual interviews.