Manager, Talent Acquisition Interview Operations & Experience (Media)

TL;DR

Manager, Talent Acquisition Interview Operations & Experience (HR Ops): Leading the operational delivery of interview scheduling and candidate communications for a global media company with an accent on process excellence and service delivery. Focus on optimizing scheduling workflows, leading a team of specialists, and elevating the overall candidate experience.

Location: Hybrid; must be based in Universal City, California (minimum 4 days per week in office)

Salary: $90,000 - $120,000 yearly

Company

hirify.global is one of the world's leading media and entertainment companies, owning brands like NBC, Bravo, and Universal Pictures.

What you will do

• Lead and mentor a team of Candidate Experience Specialists and Coordinators, ensuring balanced workloads and consistent processes.
• Optimize interview scheduling workflows through automation and operational metric tracking.
• Design and standardize interview experience guidelines and SOPs across business units.
• Partner with recruiting, facilities, and travel teams to ensure seamless onsite interview experiences.
• Manage the Accessibility Accommodations inbox and oversee candidate travel expense reimbursements.
• Monitor team performance data to identify trends and drive strategic candidate experience initiatives.

Requirements

• 5+ years of experience in Talent Acquisition or TA Operations, focusing on interview coordination.
• 2+ years of people leadership experience managing an operations team in a fast-paced environment.
• Proven track record of improving processes, driving efficiency, and maintaining quality standards.
• Experience with ATS and scheduling technologies, such as SmartRecruiters.
• Hybrid schedule: Required to contribute from the office a minimum of four days per week.

Culture & Benefits

• Comprehensive health benefits, including medical, dental, and vision insurance.
• 401(k) plan and paid leave.
• Tuition reimbursement program.
• Inclusive culture with a tradition of community giving and professional development.