Lead Solution Engineer (SaaS)

TL;DR

Lead Solution Engineer (SaaS): Identifying and addressing critical business challenges for Enterprise customers by delivering technical solutions and product demonstrations with an accent on ITSM, ITAM, and ESM platforms. Focus on requirement gathering, articulating product value to diverse audiences, and evangelizing AI-first user experiences.

Location: Hybrid: Onsite 3x/week (Tuesday - Thursday) from the San Mateo, CA office

Salary: $136,085 – $168,105 USD

Company

hirify.global builds uncomplicated, AI-first service software for employee and customer experience (EX and CX) operations.

What you will do

• Collaborate with Enterprise customers to identify and solve critical business challenges.
• Conduct discovery calls and deliver product demonstrations to support the sales team.
• Gather and define customer requirements to clearly articulate problems.
• Build compelling product demonstrations of the hirify.global platform.
• Communicate the value of solutions to various audiences.
• Evangelize the refreshing user experience offered by the hirify.global platform.

Requirements

• 6-8 years of Solution Engineering experience.
• Must be based in or be able to work from the San Mateo office (3x/week).
• Excellent presentation, verbal, and written communication skills.
• Proven capability to work on cross-functional teams to solve technical and business challenges.
• Strong time management skills for managing multiple deals monthly.
• Bachelor’s degree preferred.

Nice to have

• Experience selling SaaS products to SLED or Manufacturing customers.
• Experience with ITSM platforms.

Culture & Benefits

• Comprehensive medical, dental, vision, disability, and life insurance.
• Equity, ESPP, and flexible PTO.
• Commuter and wellness benefits.
• Adoption and parental leave.
• Inclusive environment committed to equal opportunity and diversity.