updated 1 month ago
Director, SaaS Migration Program Execution (SaaS)
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Job description
Text:
TL;DR
Director, SaaS Migration Program Execution (SaaS): Leading large-scale migration of enterprise customers from legacy and on-premise deployments to a strategic cloud platform with an accent on portfolio governance, commercial transformation, technical execution, and cross-functional delivery. Focus on sequencing migration waves, balancing capacity with demand, resolving complex customer-specific risks, and realizing cloud ARR and retention outcomes.
Location: London, United Kingdom; hybrid work format
Company
's CCH Tagetik provides an AI-based SaaS corporate performance management platform for financial close, planning, ESG and regulatory reporting, and corporate tax.
What you will do
- Own the global SaaS migration portfolio, customer prioritization, sequencing, cohorts, and annual and quarterly migration plans.
- Lead the Migration Execution Office and coordinate Sales, Customer Success, Professional Services, Consulting Partners, Cloud Operations, Finance, Legal, and Product.
- Oversee commercial migrations for cloud customers moving to updated packaging and pricing models.
- Oversee technical and commercial migrations for on-premise customers from qualification and assessment through implementation, testing, transition, and post-go-live optimization.
- Establish governance forums, KPIs, dashboards, reporting, exception management, and risk resolution.
- Plan delivery capacity, improve migration playbooks and methodologies, and drive automation, standardization, and scalability.
Requirements
- Bachelor's degree in Engineering, Information Technology, Business, or a related field.
- 10+ years of experience leading large-scale transformation, cloud migration, SaaS transition, or customer lifecycle programs.
- Experience managing complex enterprise customer implementations and migrations.
- Strong program management, stakeholder management, and executive communication skills.
- Proven ability to lead cross-functional teams in a matrix organization.
- Experience driving operational execution across commercial, technical, and services organizations.
Nice to have
- Experience managing global customer transformation programs.
- Knowledge of cloud migration methodologies and enterprise application modernization.
- Familiarity with commercial transformation, pricing migrations, and customer retention programs.
Culture & Benefits
- Hybrid work environment in the London office.
- Cross-functional collaboration across commercial, technical, product, finance, legal, and services functions.
- Participation in an enterprise-wide cloud transformation program with measurable customer and business outcomes.
Hiring process
- Interviews are conducted without AI tools or external prompts and may include in-person interviews.
- Applicants may be required to appear onsite at a office during the interview process.
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