Engagement and Program Manager (Wealth / Asset Management)

Location: London, UK; hybrid role with remote work and travel 40% of the time to customer sites and the Copenhagen head office.

Company

hirify.global is a fast-growing, VC-backed fintech scaleup building infrastructure for modern wealth management through a SaaS platform.

What you will do

• Own enterprise SaaS setup programs end to end, from kickoff through go-live and hyper-care, within agreed plans, scope, and Statements of Work.
• Assess customer requirements and determine how they can be addressed through the platform and its standard delivery patterns.
• Enable API, SSO, security configuration, and other platform integrations without bespoke buildouts, working with product and engineering to identify gaps and scalable solutions.
• Own planning, scope, change control, customer communication, governance, risk, dependencies, issues, and reporting.
• Support requirements, design documentation, and acceptance-criteria sign-off, then lead handover to Customer Success with train-the-trainer sessions and supporting materials.
• Represent programs in capacity and exception reviews and build repeatable playbooks, documentation, and delivery artefacts.

Requirements

• 7+ years in program or engagement management, consulting, product management, or another delivery-facing role, with experience leading complex, multi-stakeholder implementations end to end.
• Required experience in wealth management, private banking, and/or asset management.
• Ability to manage customer scope and timelines firmly while maintaining strong relationships.
• Highly structured and organized, with the ability to produce written plans, governance cadences, and actionable reporting.
• Broad technical literacy across enterprise SaaS delivery, including API-based integrations, SSO, security configuration, data migration, and data mapping.
• Enough SQL knowledge to read and question a data mapping; the role does not require building integrations.
• Ability to quickly understand the customer's business domain, including advice, suitability workflows, and customer reporting, and reach working fluency within 90 days.
• Comfort with APIs, data structures, OAuth/SAML authentication flows, deployment models, logs, payloads, and basic SQL or Python when needed.
• Ability to prioritize scalable, platform-aligned solutions over tactical workarounds and special cases.

Nice to have

• ITIL Foundation, PMP, PRINCE2, or an equivalent certification.

Culture & Benefits

• Trust and responsibility to shape delivery for the largest customers.
• Competitive salary and benefits package.
• Fast-growing, VC-backed fintech scaleup environment.
• Professional development and leadership opportunities.
• Collaboration in a delivery pod with Technical Program Leads, Integration Engineers, Data Migration Specialists, and Product Engineers; delivery is achieved through clarity and relationships rather than direct authority.