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Job description
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TL;DR
Commercial Account Manager (Fintech): Managing a portfolio of 150–200 Canadian commercial customers to drive product adoption and long-term growth with an accent on strategic relationship management and expansion. Focus on executing successful platform launches and collaborating with product teams to shape the roadmap for the Canadian market.
Salary: CA$156K – CA$213K OTE (60/40 base-to-commission split)
Company
Ramp is building smart infrastructure for finance teams to automate spend flow, payment authorization, and risk flagging for thousands of companies.
What you will do
- Act as the primary relationship owner for 150–200 commercial customers in Canada.
- Drive spend activation, retention, and product expansion within your book of business.
- Lead Executive Business Reviews to identify growth opportunities and align on client strategy.
- Partner with Account Executive and Customer Success teams to execute platform launches.
- Collaborate with product, support, and marketing teams to provide recommendations for the product roadmap.
Requirements
- Minimum 3 years of new business sales or account management experience in a B2B organization.
- Must be based in Toronto and work from the office 5 days per week.
- Excellent verbal and written communication and interpersonal skills.
- Bachelor’s degree from an accredited university.
- Strong organizational, project, and time management skills.
Nice to have
- Experience in financial services sales or working at a high-growth startup.
- Expertise in using Salesforce, Outreach, or other productivity tools.
- Experience with Accounting Software (e.g., Netsuite, QuickBooks, Xero, Sage) or a CPA qualification.
Culture & Benefits
- Comprehensive medical, dental, and vision insurance (Sun Life for Canada).
- Group Retirement Plan with employer match (RRSP + DPSP).
- Flexible PTO and parental leave (up to 16 weeks at 100% pay).
- Health and wellness stipend, weekly coffee stipend, and in-office perks (lunch, snacks).
- Relocation support to NYC or SF as needed.
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