RCM Team Lead (Healthcare)

TL;DR

RCM Team Lead (Healthcare): Supervising the day-to-day functions of the Revenue Cycle team, including Intake and Resupply operations, with an accent on operational efficiency and regulatory compliance. Focus on leading process improvement initiatives, managing team performance, and ensuring adherence to Medicare and Medicaid guidelines.

Location: Must be based in Peachtree Corners, GA, United States

Salary: $50,000 - $62,000

Company

hirify.global (a ResMed company) provides comprehensive revenue cycle management and software solutions for the healthcare industry, specifically within HME/DME.

What you will do

• Supervise the day-to-day functions of the Intake Management Revenue Cycle team, providing leadership and motivation.
• Manage employee performance, engagement, and professional development through ongoing coaching and mentoring.
• Lead operational improvement initiatives and cross-functional projects to drive efficiency, quality, and scalability.
• Ensure strict adherence to operating policies, government regulations, and state requirements, including Medicare and Medicaid.
• Oversee new customer onboarding and implementation into RCM Intake Services.
• Monitor KPIs related to Intake and Resupply operations and implement corrective actions to improve financial outcomes.

Requirements

• Minimum 2 years of experience in healthcare revenue cycle management, preferably within the HME/DME industry.
• Minimum 2 years of customer service experience.
• Strong supervisory competencies in leadership, people development, and performance management.
• Knowledge of Medicare, Medicaid, and Private Insurance billing and documentation guidelines.
• Must be based in Peachtree Corners, GA, United States.
• Strong proficiency with Microsoft Office and database systems.

Nice to have

• Experience supporting or managing Resupply Processing operations.
• Project Management certification (PMP, CAPM, Lean Six Sigma, or equivalent).
• Experience implementing new technologies or automation solutions within healthcare operations.
• Experience managing remote or global teams.
• Bachelor's degree.

Culture & Benefits

• Comprehensive medical, vision, dental, and life, AD&D, and disability insurance.
• Financial perks including 401(k), Employee Stock Purchase Plan (ESPP), HSA, and FSA.
• 15 days PTO in the first year, 11 paid holidays, and 3 floating days.
• Generous parental leave: 14 weeks for primary caregivers and 2 weeks for secondary caregivers.
• Additional benefits such as tuition assistance, commuter benefits, and sleep care management.
• Culturally diverse and inclusive environment focusing on professional growth and innovation.