External Communications Lead

Location: United Kingdom; the department is based in London.

Company

hirify.global provides agentic digital experience software that combines content, commerce, and data to help brands deliver personalized and predictive customer experiences.

What you will do

• Develop and execute external communications strategies covering company news, product launches, customer impact, and thought leadership.
• Build relationships with journalists, editors, and influencers across business, technology, and MarTech media.
• Draft press releases, messaging frameworks, media pitches, Q&As, executive talking points, bylines, blogs, and briefing materials.
• Translate complex product and technical topics into clear stories for external audiences.
• Drive executive visibility through interviews, speaking engagements, contributed content, and trend commentary.
• Manage PR agencies and partners, track communications performance, and support reactive communications and issues management.

Requirements

• At least 7 years of experience in global public relations, external communications, or corporate communications.
• Proven success in media relations and established relationships with business, technology, and MarTech press.
• Exceptional writing and editing skills for media, executive, and thought leadership content.
• Ability to simplify complex technology and product narratives for external audiences.
• Experience managing, coaching, and developing people.
• Strong executive presence, judgment, attention to detail, and ability to balance strategy with hands-on execution.

Nice to have

• Experience working both in-house and at a PR or communications agency.
• Background in digital experience platforms, CMS, marketing platforms, MarTech, enterprise SaaS, or related technology categories.
• Experience in B2B enterprise software or high-growth technology companies.
• Familiarity with DXP, personalization, CDP, digital asset management, content operations, AI for marketing, or commerce.
• Experience supporting major product announcements, customer storytelling, industry events, and executive thought leadership.

Culture & Benefits

• Work within a diverse, collaborative global organization spanning more than 25 countries.
• Collaborate with corporate communications, product marketing, customer marketing, field marketing, social media, and senior executives.
• Contribute to an organization actively developing AI capabilities across its teams.
• Work in an equal opportunity environment committed to inclusive employment practices.