Account Manager (Fintech)

TL;DR

Account Manager (Fintech): Managing a portfolio of eligible merchants to drive the adoption of merchant cash advance funding through Lightspeed Capital with an accent on business development and relationship management. Focus on negotiating contracts, consultative sales in a SaaS environment, and maximizing growth within assigned territories.

Location: Hybrid, based in Southbank, Melbourne, VIC

Company

A cloud commerce platform providing unified online and physical operations, global payments, and financial solutions for retail, hospitality, and golf businesses.

What you will do

• Proactively reach out to existing customers to promote financial services offerings.
• Build trusted advisor relationships to identify financial service opportunities across the book of business.
• Negotiate contracts and close agreements to maximize growth within the assigned territory.
• Achieve sales targets by providing expert advice and coordinating with regional leadership.
• Provide regular feedback from merchants to business leaders to improve the product.
• Communicate the risk-based nature of Merchant Capital Advances to clients.

Requirements

• Proven sales experience, preferably selling financial service products, with a track record of high performance.
• Understanding of solution-based consultative sales within a SaaS environment.
• Proficiency in Salesforce.com and other pipeline management technologies.
• Strong interpersonal skills to build solid partnerships internally and externally.
• Ability to work collaboratively with adjacent teams to achieve business goals.

Culture & Benefits

• Flexible working environment with an unlimited paid time off policy.
• Employee ownership through the Lightspeed share scheme.
• Health and wellness benefit of $500 per year and access to mental health platforms.
• Professional development opportunities via LinkedIn Learning licenses.
• Modern office in Southbank, VIC featuring a dog-friendly environment and weekly catered lunches.
• Travel perk allowing remote work from anywhere in the world for up to 60 days per year.