Inside Sales Specialist (Energy and Telecom Cables)

Location: Highland Heights - NA HQ, United States. Legal authorization to work in the US is required; the site is subject to US Government Export Control Regulations.

Company

hirify.global manufactures energy and telecommunications cable systems, including underground and submarine power cables, construction and infrastructure cables, optical fibers, copper cables, and connectivity products, with 30,000 employees across more than 50 countries.

What you will do

• Respond to inquiries from new and established customers and support product sales in partnership with Outside Sales and Sales Agents.
• Manage quote requests, sales leads, product promotions, sales-data analysis, pricing, product availability, and customer communications through phone, email, EDI, and other electronic channels.
• Process customer orders, acknowledgements, returns, and claims, and initiate corrective action when necessary.
• Review customer specifications, applications, and terms and conditions with support from Engineering or Marketing.
• Coordinate with Shipping, Scheduling, Quality, Manufacturing, Credit, Finance, Engineering, and Product Management to ensure accurate products and timely delivery.
• Develop product knowledge, participate in cross-functional projects, provide backup coverage, and represent the customer within hirify.global.

Requirements

• At least 2 years of relevant work experience.
• Experience in sales, customer service, and/or account management.
• Proficiency in Microsoft Office systems.
• Analytical, documentation, and problem-solving skills.
• Above-average technical aptitude to understand product functionality, specifications, and applications.
• Excellent written and verbal communication skills.
• Ability and motivation to work effectively in a rapidly changing, fast-paced environment, both individually and as part of a team.
• Organizational, time-management, multitasking, and follow-up skills, with a strong focus on accuracy and professional ownership.
• Legal authorization to work in the US. The site is subject to US Government Export Control Regulations.

Nice to have

• Associate or Bachelor's degree.
• Knowledge of EDI and ERP systems such as SAP or AS 400 Mainframe.

Culture & Benefits

• Opportunity to work in a global energy and telecommunications cable systems organization.
• Cross-functional collaboration across sales, engineering, manufacturing, logistics, finance, quality, and product management.
• Internal and external training initiatives support continuous product knowledge development.
• hirify.global is committed to diversity, equity, inclusion, equal opportunity, and reasonable accommodation during recruitment.