Program Strategy Manager (Cybersecurity)

TL;DR

Program Strategy Manager (Cybersecurity): Acting as a technical and strategic adviser to help customers maximize value from cybersecurity products and managed services with an accent on customer retention and program maturity. Focus on developing 12-month program roadmaps, managing technical escalations, and maturing customer security postures.

Location: Arizona, USA

Salary: $56,100 - $82,280

Company

hirify.global is a global leader in human- and agent-centric cybersecurity protecting how people, data, and AI agents connect across email, cloud, and collaboration tools.

What you will do

• Act as a technical and strategic adviser for assigned strategic customers to maximize product value.
• Lead recurring customer meetings covering service performance, system status, and emerging threats.
• Develop and maintain 12-month customer program roadmaps and track deliverables and risks.
• Provide technical guidance regarding hirify.global products, features, and functionality.
• Manage customer escalations and advocate internally for resolution.
• Help customers mature their security posture and demonstrate measurable program value.

Requirements

• 3+ years of experience in professional services, client services, sales engineering, or IT operations.
• Understanding of email, networking, and data communication technologies.
• Working knowledge of Windows, Active Directory, and Microsoft Exchange.
• Strong written, verbal, and customer-facing communication skills.
• Experience working in or supporting a 24/7 security operations environment.
• Must be based in the United States.

Nice to have

• Experience with Data Loss Prevention (DLP), threat protection, or information security.
• Certifications such as CISSP, CISM, or PMP.

Culture & Benefits

• Competitive compensation and comprehensive benefits package.
• Flexible work environment with a three-week "Work from Anywhere" option.
• Annual wellness and community outreach days.
• Global collaboration and networking opportunities.
• Regular recognition for contributions and a focus on BRAVE core values.