Field Service Engineer (Manufacturing)

TL;DR

Field Service Engineer (Manufacturing): Delivering skilled on-site service to maintain and repair industrial equipment with an accent on mechanical and electrical systems. Focus on minimizing customer downtime, conducting technical evaluations, and providing customized training for equipment operation.

Location: Based in Chonan-si, South Korea, with significant travel within the assigned geographic area.

Company

hirify.global (Leybold) is a global industrial leader specializing in vacuum technology and high-performance equipment service.

What you will do

• Provide prompt technical support remotely and on-site to ensure minimal equipment downtime.
• Manage warranty case evaluations and coordinate with product teams to validate claims.
• Test and monitor new or upgraded product components and document findings for continuous improvement.
• Create comprehensive technical documentation for routine and specialized service requests.
• Design and deliver customized training programs for customers and distributors.
• Mentor junior engineers and identify proactive service and equipment sales opportunities.

Requirements

• Technical degree in engineering with strong expertise in mechanical and electrical systems.
• Hands-on experience in an industrial, customer-facing service environment.
• Must be based in or available to work from Chonan-si, South Korea.
• Possession of a valid driving license.
• Proficiency in English communication.

Culture & Benefits

• Continuous professional growth and technical skill development.
• Direct exposure to real-world applications of advanced industrial technology.
• Emphasis on long-term career progression and individual ownership.
• Competitive compensation package aligned with regional market standards.

Hiring process

• Comprehensive selection process involving interviews.
• Skills assessments where applicable to gauge technical suitability.