Associate System Administrator (Microsoft 365)

TL;DR

Associate System Administrator (Microsoft 365): Supporting and administering Microsoft 365, Exchange Online, Outlook, SharePoint, and related enterprise collaboration platforms with an accent on troubleshooting, permissions management, and hybrid cloud environments. Focus on resolving complex email and access issues, supporting migrations and upgrades, and maintaining reliable enterprise systems.

Location: Remote for candidates residing in the Hampton Roads area, with onsite support required in Newport News, Virginia approximately once every 8–12 weeks.

Salary: $4,387.02–$7,681.62 per month.

Company

hirify.global is a Fortune 500 infrastructure supply company serving commercial, residential, industrial, facilities, HVAC, waterworks, and related markets.

What you will do

• Provide technical support and troubleshooting for Microsoft 365, Outlook, Teams, Exchange Online, and SharePoint.
• Administer user accounts, mailboxes, distribution groups, shared mailboxes, and Microsoft 365 permissions.
• Support hybrid Exchange environments, platform upgrades, migrations, enhancements, and technology rollouts.
• Investigate email delivery, calendar, collaboration, and access issues and implement long-term solutions with other IT teams.
• Maintain support documentation, ticket records, backup processes, health checks, and operational procedures.
• Participate in an on-call rotation and occasional weekend maintenance, typically no more than two weekends per year.

Requirements

• Associate’s or bachelor’s degree in information technology, computer science, information systems, or a related field, or equivalent experience.
• 1–2 years of experience in IT support, systems administration, help desk, or infrastructure support.
• Experience supporting Microsoft 365 applications, including Outlook, Teams, SharePoint, or Exchange Online.
• Basic knowledge of Microsoft Exchange administration, email systems, and Active Directory user and group management.
• Exposure to PowerShell scripting, automation concepts, troubleshooting, and problem-solving.
• Must reside in the Hampton Roads area and be able to travel periodically to the Newport News office for onsite support.

Nice to have

• Experience with Exchange Online, hybrid Exchange, SharePoint Online administration, and permissions management.
• Understanding of Microsoft Entra ID and identity management.
• Experience with ServiceNow, Smartsheet, Airtable, ITIL, incident management, Genesys, or Cisco.
• CompTIA A+, Microsoft Fundamentals, Microsoft 365 Certified, Azure Fundamentals, or related certifications.

Culture & Benefits

• Health, dental, and vision insurance, paid time off, life insurance, and a 401(k) with company match.
• Mental health coverage, paid parental leave, gender-affirming and family-building benefits.
• Associate discounts and opportunities for community involvement.
• Remote work with periodic onsite collaboration and maintenance activities.