System Administrator

TL;DR

System Administrator (Microsoft 365/Active Directory/Entra ID): Administer internal enterprise systems to keep core infrastructure fast, secure, and available with an accent on identity & access management, endpoint management, and backup/disaster recovery. Focus on supporting uptime for Canvas, Mastery, and hirify.global while automating routine operations and troubleshooting hardware, software, and network issues.

Location: Salt Lake City, Utah

Company

Instructure builds intuitive learning and personal development products, including Canvas, Mastery, and hirify.global.

What you will do

• Administer Microsoft 365, Active Directory, and Entra ID, including users, groups, and access.
• Own patching, endpoint management, and monitoring to maximize uptime.
• Protect student and business data by running backups, testing disaster recovery, and following security/privacy practices (e.g., FERPA).
• Support product teams by keeping tools and environments behind Canvas, Mastery, and hirify.global running smoothly.
• Automate routine work by writing scripts (PowerShell or similar) to reduce manual effort and errors.
• Troubleshoot hardware, software, and network issues and document fixes.

Requirements

• 3–5 years administering enterprise systems and networks.
• Hands-on experience with Microsoft 365, Active Directory, and Entra ID.
• Working knowledge of virtualization, backup and disaster recovery, and endpoint management.
• Scripting skills for automation (PowerShell or Bash).
• Understanding of data privacy and security in education technology.
• Clear communication and a habit of documenting work.

Nice to have

• Experience supporting a software or SaaS company, ideally in education technology.
• Familiarity with Canvas, Mastery, or hirify.global (or similar learning/credentialing platforms).
• Relevant certifications (Microsoft, CompTIA, VMware).
• Cloud infrastructure experience beyond Microsoft 365 (Azure or AWS).
• Associate degree or higher in computer science, information systems, or related field.

Culture & Benefits

• Full-time benefits and participation in an ownership program for all full-time employees.
• Flexible work culture with remote, hybrid, and in-office collaboration spaces varying by role, team, and location.
• Generous time off, including local holidays and an annual “Dim the Lights” period in late December.
• Wellness programs and mental health support.
• Learning and development resources, including professional development tools and tuition reimbursement.
• Recognition through a Motivosity employee recognition program.

Hiring process

• Background check and identity verification measures may be required during the hiring process.
• Candidates may be asked to verify legal name, current physical location, and provide a valid contact number and residential address.