HR Shared Service Employee Experience Specialist (Workday)

TL;DR

HR Shared Service Employee Experience Specialist (Workday): Delivering HR operations and administrative services for employees in the local cluster or country with an accent on Workday, employee data management, and process consistency. Focus on answering employee queries, improving HR workflows, automating repetitive work, and maintaining accurate data across HR systems.

Location: Bogota, Colombia

Company

hirify.global is a global consumer intelligence company providing retail measurement, consumer insights, analytics, and technology platforms across more than 100 markets.

What you will do

• Maintain business-as-usual HR operations and administrative processes for the assigned cluster or country.
• Answer employee queries, maintain accurate employee data, and connect employees with the appropriate HR tools.
• Manage standard HR letters, documents, agreements, and other local administrative requirements.
• Review policies and workflows to remove redundancy and improve efficiency.
• Propose automation and process improvements across HR and the wider business.
• Coordinate with Employee Experience colleagues to ensure consistent delivery and avoid duplicated work.

Requirements

• At least one year of intensive experience using Workday HR solutions.
• Understanding of country- or cluster-level HR administration and operations.
• Good knowledge of written and spoken English.
• Good knowledge of written and spoken Spanish.
• Strong communication, organization, prioritization, analytical, and problem-solving skills.
• Good database management skills; experience with HR data analysis tools such as Power BI.

Nice to have

• Knowledge of core HR processes and procedures.

Culture & Benefits

• Flexible working environment.
• Volunteer time off.
• Access to LinkedIn Learning.
• Employee Assistance Program.
• Inclusive workplace with a focus on diversity, equity, and inclusion.