Associate Relationship Manager, Mid Markets

TL;DR

Associate Relationship Manager, Mid Markets (Business and Commercial Banking): Supporting complex mid-market client portfolios and developing tailored lending and banking solutions with an accent on client engagement, credit proposals, portfolio growth, and risk management. Focus on onboarding new relationships, analysing financial accounts, coordinating multi-product facilities, and delivering solutions for businesses with turnovers of £100m–£500m.

Location: Birmingham or Nottingham, UK; hybrid working with at least two days per week or 40% of working time in an office

Salary: Starting from £40,824

Company

hirify.global is a major UK banking organisation focused on supporting customers, businesses, and communities through financial services.

What you will do

• Support Relationship Directors in managing mid-market client relationships and attending virtual or in-person client meetings.
• Coordinate agendas, briefing notes, follow-ups, sector updates, product information, and client communications.
• Support lending journeys, identify high-value clients, and develop opportunities for tailored product solutions.
• Prepare credit proposals, facility changes, credit reviews, onboarding materials, and tender submissions.
• Monitor risk, contribute to financial analysis, and use knowledge of financial accounts to support lending decisions.
• Collaborate with internal teams, product partners, business introducers, and advisors to build and grow multi-product relationships.

Requirements

• Minimum two years of experience in a customer-facing financial services role.
• Strong organisation, time management, written communication, and verbal communication skills.
• Confidence building and maintaining client relationships.
• Proactive approach, willingness to learn, and focus on customer outcomes.
• Awareness of risk and how to manage it effectively.
• Ability to work in the Birmingham or Nottingham office at least two days per week or 40% of working time.

Nice to have

• Experience in Business and Commercial Banking.
• Proficiency with CRW, PEGA, and Co-Pilot.

Culture & Benefits

• Hybrid working and workplace adjustments for colleagues with disabilities.
• Commitment to diversity, equity, inclusion, and accessible recruitment.
• Pension contribution of up to 15%.
• Annual performance-related bonus and share schemes, including free shares.
• 28 days of annual leave plus bank holidays, wellbeing initiatives, and parental leave policies.