Partner Support Specialist (Real Estate)

TL;DR

Partner Support Specialist (Real Estate): Managing and processing customer orders and coordinating with real estate experts with an accent on order workflow monitoring and partner communication. Focus on maintaining vendor relationships and ensuring customer milestones are met in a fast-paced environment.

Location: Hybrid (Reno, NV)

Compensation: $19.00 - $24.50 hourly

Company

hirify.global is a mission-driven organization providing valuation and management services to the real estate industry.

What you will do

• Manage and process customer orders efficiently.
• Allocate orders to real estate experts based on customer specifications and service level goals.
• Monitor order workflows to ensure all customer milestones are met.
• Serve as the primary connector and liaison between customers and partners.
• Maintain professional communications and detailed document logs.
• Cultivate and support constructive vendor relationships.

Requirements

• Excellent communication abilities across written, verbal, and nonverbal channels.
• Strong attentiveness, responsiveness, and a proactive sense of urgency.
• Meticulous attention to detail and effective problem-solving skills.
• High proficiency with web-based applications and standard software.
• Must be based in Reno, NV for hybrid work.
• Flexibility to work designated holidays and extra scheduled hours as required.

Nice to have

• Background in the real estate sector.

Culture & Benefits

• Comprehensive medical, dental, and company-paid vision insurance.
• 401(k) retirement plan with employer match.
• Paid time off (PTO) and paid holidays.
• Employee assistance, wellness programs, and virtual primary/mental health care.
• Career and skill development resources for personal growth.
• Company profit-sharing bonus program and referral bonuses.