Technical Services Engineer (Solar)

TL;DR

Technical Services Engineer (Solar): Providing advanced technical support, commissioning, and troubleshooting for utility-scale and distributed-generation PV tracking and storage systems with an accent on customer resolution, controller expertise, and field operations. Focus on diagnosing complex mechanical, electrical, communication, and controls issues, commissioning installations, and improving product performance across customer sites.

Location: Onsite in Fremont, California, USA; up to 20% travel to customer meetings, project sites, and field operations. Daily case-management meetings begin at 7:30 a.m. PST.

Salary: $100,000–$110,000 per year, applicable to California.

Company

hirify.global designs and manufactures PV tracking systems and clean-energy technology for utility-scale and distributed-generation solar power plants.

What you will do

• Provide technical support for mechanical, electrical, quality, communication, installation, and customer service issues.
• Plan network configurations, adjust field equipment, commission projects, and troubleshoot tracker installations.
• Manage tracker controller commissioning and customer acceptance processes supporting warranty placement and ongoing maintenance.
• Conduct onsite training for employees, installers, subcontractors, and partner companies.
• Document field issues, prepare reports and technical materials, and support controller documentation with revision control.
• Collaborate with product development, sales, marketing, remote monitoring, quality, and other cross-functional teams.

Requirements

• Approximately 5 years of relevant experience with a bachelor’s degree in mechanical, industrial, or an equivalent discipline, or equivalent power-generation and commissioning experience.
• Strong experience supporting utility-scale and distributed-generation projects, including power-generation troubleshooting and control systems.
• Extensive experience with solar tracking systems and strong knowledge of PV technology and its applications.
• Customer support, service, and operations-and-maintenance experience with excellent verbal and written communication skills.
• Proficiency with Microsoft Office and Salesforce Service Cloud.
• Ability to work onsite in Fremont, California, and travel up to 20%.

Culture & Benefits

• Health, dental, and vision coverage.
• 401(k) participation with company matching.
• Company-paid holidays and unlimited paid time off.
• Discretionary bonuses, life insurance, and disability protection.
• Stock compensation may be available for eligible positions.
• Inclusive workplace committed to diversity and equal opportunity.