Client Analyst II (HRtech)

TL;DR

Client Analyst II (HRtech): Maintaining client benefits websites and executing operational processes for benefits administration with an accent on data integrity and system support. Focus on researching participant inquiries, managing inbound/outbound file processing, and ensuring accurate ACA reporting.

Location: Remote (Must be based in the US)

Salary: $22-29/hr

Company

hirify.global is a leading benefits administration company specializing in cloud-based tailored solutions to simplify employee benefits management.

What you will do

• Maintain and update client benefits websites and provide first-level system support.
• Manage daily, weekly, and annual inbound and outbound file processing.
• Perform audits and file reviews to ensure data integrity and accuracy.
• Research and resolve participant cases and inquiries.
• Execute client-specific reporting and support ACA processing activities.
• Perform system testing for platform releases and annual enrollment activities.

Requirements

• Bachelor’s degree from a four-year college or university or equivalent experience.
• Advanced proficiency in Microsoft Excel and working knowledge of Microsoft Office.
• Extensive experience with database interpretation and manipulation.
• Experience with benefits administration systems, payroll systems, or HRIS.
• Availability to work standard hours: 8am-5pm Central Time.

Nice to have

• Prior experience supporting ACA processing.
• Experience working in a client-facing, service-oriented environment.
• Familiarity with benefits enrollment cycles and annual open enrollment support.

Culture & Benefits

• Comprehensive health, dental, and vision plans.
• Remote-first, office-friendly environment.
• Employer-sponsored retirement savings programs.
• Opportunities for professional development and career growth.
• Collaborative and inclusive workplace that celebrates diversity.