Senior Director, Strategic Account Management (Insurance Technology)

Location: New York City, NY — hybrid; ability to travel at least 25% depending on client needs.

Salary: $200,000–$230,000 per year, plus benefits and incentive/bonus opportunity.

Company

hirify.global provides enterprise technology platforms, data insights, and services that support the growth and administration of life insurance and annuity products.

What you will do

• Own strategic client relationships and represent the consolidated client and hirify.global perspectives across both organizations.
• Lead joint governance, account prioritization, delivery oversight, daily operations, service delivery, and financial management.
• Build and lead a dedicated core client team in partnership with vertical managers.
• Develop client scorecards, satisfaction metrics, performance measures, and strategic account plans.
• Identify growth opportunities and translate client needs into improvements to hirify.global’s technology, service capabilities, and investment roadmap.
• Coordinate regulatory and industry changes, strategic planning, escalations, solutioning, and implementation with senior stakeholders.

Requirements

• Bachelor’s degree in technology, business, finance, accounting, or equivalent relevant experience.
• At least 12 years of experience in relationship management, consulting, strategic advisory, or leadership roles involving client organizations.
• Strong technology literacy, analytical ability, presentation, communication, negotiation, conflict management, and problem-solving skills.
• Experience building trusted relationships with technical and non-technical executives and leading employees in a matrix environment.
• Strong organization, prioritization, diplomacy, follow-through, and goal orientation.
• Ability to travel at least 25% based on client situations.

Nice to have

• Understanding of the life insurance industry, especially annuities.
• Industry certifications.

Culture & Benefits

• Hybrid work environment with collaboration across dispersed and virtual teams.
• Health and dental insurance, parental leave, and 401(k).
• Incentive and bonus opportunity.
• Tuition reimbursement and career progression opportunities.
• Collaborative environment focused on technology innovation, data insights, and improved insurance services.

Hiring process

• Apply through the online careers application.
• Candidate materials and offers are reviewed for fair and equitable compensation.