Senior Account Manager (Atlassian)

TL;DR

Senior Account Manager (Atlassian): Managing and growing high-value customer relationships within the Atlassian ecosystem with an accent on strategic account planning, renewals, and partner co-selling. Focus on leveraging MEDPICC discipline to qualify opportunities, driving revenue expansion, and aligning software solutions with complex enterprise needs.

Location: Hybrid/Remote; Preferential consideration given to candidates based locally in the US. This position is not eligible for visa assistance/sponsorship or relocation assistance.

Company

A global tech-enabled services company and Atlassian Partner of the Year specializing in business growth acceleration.

What you will do

• Build and maintain strategic relationships with customers and partners to anticipate needs and solve problems.
• Lead XBRs (real-time QBRs) for high-value accounts to demonstrate value and ensure strategic alignment.
• Generate leads, manage pipelines, and execute account plans to achieve sales targets.
• Co-sell with partners to create integrated services and software solutions that address customer needs.
• Coordinate with cross-functional teams including Solution Architecture, RevOps, and Legal to optimize customer experience.
• Maintain CRM discipline and account plans using HubSpot and NetSuite.

Requirements

• 7+ years of experience in an account management or sales role.
• Proven track record of meeting or exceeding sales targets.
• Strong discipline in MEDPICC for qualifying, progressing, and forecasting opportunities.
• Deep knowledge of Atlassian's product suite and the enterprise software landscape.
• Experience managing commercial conversations with economic buyers and executive sponsors.
• Bachelor's degree in a relevant field.

Nice to have

• Hands-on experience with HubSpot and NetSuite.
• Prior experience in SaaS or enterprise software sales.

Culture & Benefits

• Profit sharing program ("Share the fruit") and stock options.
• Comprehensive health insurance and retirement plans tailored by location.
• Monthly fixed allowances for wellness, learning, and tech choice.
• Generous PTO plus dedicated cultural heritage and community days.
• Structured career pathways for horizontal or vertical growth.

Hiring process

• Initial screening with a Talent Acquisition member.
• Interviews with the hiring team.
• Final discussion with the area executive.