Engagement Manager (Computer Vision)

TL;DR

Engagement Manager (Computer Vision): Leading the delivery of computer vision workflows for national security customers with an accent on customer relationship management and technical implementation. Focus on scoping AI/ML use cases and coordinating cross-functional teams to deliver operational government solutions.

Location: Must be based in the DMV area (Washington DC); onsite presence up to 4 days per week and/or 25% travel required.

Salary: $187,200 - $234,000 USD

Company

Scale AI provides high-quality data and full-stack AI technologies to help enterprises and governments build and deploy impactful AI applications.

What you will do

• Manage customer relationships across all levels, from executives to end users.
• Scope and refine computer vision use cases in collaboration with customers and engineering teams.
• Lead cross-functional project teams to meet and exceed customer AI/ML objectives.
• Oversee the onboarding and successful implementation of customer accounts.
• Partner with engineering and operations to build AI systems tailored for unique government use cases.

Requirements

• Active TS/SCI clearance is mandatory.
• 3+ years of experience in stakeholder management or customer-facing roles delivering enterprise-scale solutions.
• Deep understanding of ML operations (MLOps) processes.
• Proven track record of structured, analytics-driven problem solving.
• Excellent verbal and written communication skills.
• Willingness to be onsite in the DMV area up to 4 days per week or travel at least 25%.

Culture & Benefits

• Comprehensive health, dental, and vision coverage.
• Retirement benefits and a learning and development stipend.
• Generous PTO.
• Potential eligibility for a commuter stipend.
• Inclusive and equal opportunity workplace.