Command Tower Leader (Logistics)

Location: Antwerp, Belgium

Company

hirify.global provides globally integrated and port-centric supply chain, transportation, and logistics solutions for multinational customers across chemical, retail and consumer, life sciences and pharmaceuticals, and electric vehicle and industrial sectors.

What you will do

• Support and manage strategic customer accounts across Europe as a regional coordination point.
• Coordinate customers, account leadership, country operations teams, transportation suppliers, and internal stakeholders.
• Support regional account governance and monitor operational performance, service reliability, and customer satisfaction.
• Manage customer escalations, identify operational risks, and contribute to process standardization and business improvement initiatives.
• Identify service enhancement, operational improvement, and account expansion opportunities.
• Collaborate with strategic managers and cross-functional departments to align global customer expectations with regional operational execution.

Requirements

• Bachelor's degree and 6–8 years of international logistics or supply chain experience.
• Strong communication and stakeholder management skills.
• Customer-focused and solution-oriented mindset.
• Good coordination, multitasking, organizational, and follow-up skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively in a regional environment.
• Ability to identify improvement opportunities and support business growth initiatives.
• Good proficiency in Microsoft Excel and PowerPoint.
• Proactive, adaptable, and willing to learn.

Nice to have

• Prior experience managing people.

Culture & Benefits

• Permanent salaried position.
• Exempt employment classification.
• Exposure to regional strategic account management, supply chain operations, operational excellence, strategic problem solving, business growth support, and continuous improvement initiatives.
• Opportunities for professional growth within a global logistics organization.