Onboarding Inside Account Manager (Technology Sales)

TL;DR

Onboarding Inside Account Manager (Technology Sales): Supporting enterprise technology customers through onboarding, account management, consultative selling, and operational coordination with an accent on customer relationships, solution quoting, and revenue growth. Focus on configuring purchasing workflows, managing Salesforce opportunities, identifying expansion opportunities, and coordinating fulfillment across sales, operations, and technology partners.

Location: Remote within the United States, including Illinois; occasional travel of approximately 10–20% may be required. Some flexibility in working hours may be required to support customers across multiple time zones. Applicants must be authorized to work for any employer in the U.S.; employment visa sponsorship is not available.

Salary: $22.84–$28.89 per hour.

Company

hirify.global is a Fortune 1000 IT solutions provider delivering hardware, software, cloud, cybersecurity, and professional IT services to businesses, schools, and government agencies.

What you will do

• Deliver personalized onboarding for new enterprise customers and introduce them to hirify.global resources, portals, reporting, and self-service tools.
• Build relationships with customer stakeholders and support Enterprise Account Executives with proactive sales activities.
• Prepare technically configured quotes, manage opportunities and deal registrations, and follow up on proposals.
• Identify cross-sell, upsell, and whitespace opportunities through account analysis and customer consultations.
• Coordinate order processing, fulfillment, pricing reviews, escalations, and communication across internal and external partners.
• Prepare business reports, conduct Quarterly Business Reviews, and mentor sales support representatives.

Requirements

• Bachelor’s degree or an equivalent combination of education and professional experience.
• Experience in customer service, sales support, account management, or inside sales.
• Strong relationship-building, communication, organizational, and time-management skills.
• Analytical problem-solving ability and capacity to prioritize multiple initiatives in a fast-paced environment.
• Experience with CRM platforms such as Salesforce and ERP systems.
• Proficiency with Microsoft Office, including Excel and Outlook.

Nice to have

• Experience supporting enterprise or B2B technology customers.
• Knowledge of IT hardware, software, cloud, or cybersecurity solutions.
• Experience preparing solution quotes and managing complex sales opportunities.
• Knowledge of manufacturer partner programs, pricing strategies, and deal registration.
• Experience with customer onboarding, account growth, or consultative sales.

Culture & Benefits

• Remote work with a dedicated home office and virtual cross-functional collaboration.
• Hands-on training, mentorship, and opportunities for progression into strategic sales roles.
• Medical insurance, 401(k) plans, and competitive compensation.
• Paid vacation, sick time, Wellness Time Off, and Volunteer Time Off.
• Free therapy visits, mental health coaching, meditation resources, and supportive teammates.