Robotics Repair Centre Manager (Robotics)

TL;DR

Robotics Repair Centre Manager (Robotics/MRO): Managing centralized technical repair operations and building an in-house repair team with an accent on MRO activities, service inventory strategy, and DHR compliance. Focus on scaling repair processes from prototype to mass production and ensuring seamless spare parts supply for field operations.

Location: On-site in London, UK

Company

hirify.global is on a mission to build the world's most capable, commercially-scalable, and safe hirify.global robots.

What you will do

• Manage all in-house maintenance, rework, upgrade, and overhaul (MRO) activities, optimizing layout for safety and throughput.
• Own the Device History Record (DHR) platform and process to maintain comprehensive digital histories for the robot fleet.
• Lead demand forecasting and technical planning for critical service spare parts in partnership with the Supply Chain team.
• Coordinate the "Circular Economy" workflow, refurbishing failed Field Replaceable Units (FRUs) for return to inventory.
• Build and maintain a technical skills matrix and career architecture for the In-House Repair team.
• Collaborate with R&D and Product Serviceability Engineers to provide operational feedback for product improvements.

Requirements

• 5+ years of experience in technical service operations, manufacturing leadership, or MRO in high-complexity hardware environments.
• Proven track record of managing technical teams and running physical repair or manufacturing floors.
• Experience in service-level demand forecasting and inventory management workflows.
• Deep familiarity with DHR/eDHR systems and strict documentation compliance.
• Must be based in or able to work on-site in London, UK.

Nice to have

• Experience scaling operations in a startup environment, specifically transitioning from prototypes to mass production.
• Hands-on familiarity with mechatronic systems, high-DOF actuators, and complex electromechanical assemblies.

Culture & Benefits

• 23 days of annual leave, 15 days of paid sick leave, and paid company holidays.
• Fully funded private healthcare for UK employees including mental health support.
• Equity ownership in the company.
• Pension scheme with a total 8% contribution.
• Free daily breakfast, catered lunch, and snacks in-office.
• Opportunity to collaborate with top-tier experts in AI and robotics.