Patient Registration Coordinator (Healthcare)

Location: On-site in Kansas City, Missouri, USA

Salary: $18.00 per hour plus bonus structure

Company

Behavioral Health Group (hirify.global) operates a network of Joint Commission-accredited treatment centers providing opioid addiction treatment and substance use disorder services.

What you will do

• Greet patients and visitors, maintain the waiting area, answer phones, schedule appointments, and coordinate intakes.
• Verify patient identification, program participation, insurance eligibility, and authorizations.
• Collect and account for copays, deductibles, coinsurance, and other patient fees.
• Manage patient accounts, insurance forms, reimbursements, statements, financial reports, and required registry submissions.
• Maintain patient records, chart monitoring systems, census forms, filings, office supplies, and general administrative documentation.
• Participate in treatment team meetings, training, outreach, accreditation activities, and patient-support operations.

Requirements

• High school diploma or equivalent.
• At least one year of general office clerk experience, including basic math, accounting, and cash handling.
• Valid driver’s license.
• Experience with front-desk operations, admissions, billing, or collections.
• Strong verbal and written communication, customer service, interpersonal, organizational, and multitasking skills.
• Basic computer, word processing, data entry, accounts receivable, and office equipment skills.

Nice to have

• Healthcare experience.

Culture & Benefits

• Paid time off for vacation, holidays, and personal needs.
• Flexible early-in and early-out schedules, with no nights and no Sundays.
• Health, dental, vision, life, disability, and other insurance benefits.
• Tuition reimbursement, role-based training, advancement opportunities, and incentives for certifications or licenses.
• Quarterly bonuses, competitive 401(k) matching, employee discounts, an Employee Assistance Program, and self-care resources.