обновлено 1 месяц назад
Junior Salesforce Support Analyst (Salesforce)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Junior Salesforce Support Analyst (Salesforce): Supporting business investment banking and financial services operations by troubleshooting Salesforce issues and assisting users with CRM functionality, with an accent on standard objects, issue resolution, and operational support. Focus on diagnosing common platform problems, maintaining reliable Salesforce workflows, and developing reporting and dashboard capabilities.
Location: Hybrid in Porto or Lisbon, Portugal
Company
delivers technology solutions and support for business investment banking and financial services operations through its technological hub in Portugal.
What you will do
- Troubleshoot and resolve common Salesforce issues.
- Support business operations using Salesforce CRM functionality.
- Work with Salesforce standard objects and platform features.
- Assist with reporting and dashboard creation.
- Collaborate with project stakeholders to maintain effective Salesforce support.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 1–3 years of experience in Salesforce support or a similar CRM support environment.
- Experience troubleshooting and resolving common Salesforce issues.
- Familiarity with Salesforce standard objects and functionality.
- Fluent English is required.
Nice to have
- Salesforce Certified Administrator (ADX 201) certification.
- Salesforce Certified Platform App Builder certification.
- Experience with Salesforce reporting and dashboard creation.
- Experience with data loading tools such as Data Loader.
Culture & Benefits
- Health insurance.
- Personalized training plan with a dedicated training budget.
- Regular feedback to support professional growth.
- Remote onboarding process.
- Team events every semester.
- Culture of proximity and transparency.
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