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Customer Engineer - Jylland, Denmark

Тип работы
fulltime
Английский
b2
Страна
US/Denmark
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Customer Engineer - Jylland, Denmark (EPOS and hardware maintenance): Installing, maintaining, diagnosing, and repairing EPOS systems, self-checkouts, PCs, workstations, peripherals, ATMs, and kiosks across an assigned Danish territory with an accent on field service, customer incident ownership, and equipment reliability. Focus on solving hardware and network issues independently, managing service-level commitments, and developing infrastructure skills.

Location: Jylland, Denmark; recruiting across Denmark

Company

hirify.global provides a unified commerce platform, payment capabilities, and services for retailers and restaurants in more than 35 countries.

What you will do

  • Diagnose issues, perform minor repairs, and replace modules on EPOS systems, self-checkouts, PCs, workstations, and peripherals.
  • Provide second-line maintenance for ATMs and kiosks.
  • Install, maintain, and repair customer equipment across an assigned territory to support operational continuity.
  • Own customer incidents through resolution and deliver against agreed service-level requirements.
  • Travel for field assignments, including carrying tools and parts, working rotating shifts when required, and performing prolonged physical activity.
  • Work independently with minimal supervision while developing network and infrastructure skills.

Requirements

  • Full Danish driving license.
  • Experience with Windows operating systems and PC hardware maintenance.
  • Basic networking knowledge and experience in break/fix, IT, computer, or mechanical repair preferred.
  • Strong mechanical and electrical aptitude.
  • Problem-solving skills, ability to learn quickly, work under pressure, and manage time proactively.
  • Excellent interpersonal and customer relationship skills.

Culture & Benefits

  • Training is provided to the right candidate.
  • Vehicle, tools, laptop, Android phone, and other required equipment are provided.
  • Supportive workplace with opportunities to develop engineering, network, and infrastructure skills.
  • Employment is subject to applicable screening criteria.

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