Customer Engineer (Semiconductor Equipment)

Location: Kulim, Malaysia; onsite work required

Company

hirify.global develops and services materials science and engineering equipment used in semiconductor chips and advanced displays.

What you will do

• Install, maintain, and upgrade customer equipment.
• Apply diagnostic techniques and digital analytics to troubleshoot technical issues with support from senior engineers.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Collaborate with senior engineers and customers to understand process flows, requirements, roadmaps, and business challenges.
• Train and mentor junior field service engineers.
• Coordinate directly with customers and complete additional assigned duties.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 4–7 years of experience in the semiconductor or equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Strong knowledge of hand tools and digital multimeters.
• Effective written and verbal communication skills and basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license, ability to obtain a passport if travel is required, and ability to meet all onsite, safety, environmental, and clean-room requirements.

Culture & Benefits

• Supportive work culture focused on learning, development, and career growth.
• Employee health and wellbeing programs and support.
• Regular travel required, approximately 20% of the time.
• Work in clean-room environments using required personal protective equipment.
• Position is regular employment and is not relocation eligible.