Customer Engineer (iTeam) (Semiconductor Equipment)

Location: Singapore, SGP; on-site customer and equipment requirements apply. Travel: 75% of the time. Relocation is not available.

Company

hirify.global provides materials engineering solutions, equipment, and services for semiconductor and advanced display manufacturing.

What you will do

• Install, maintain, and upgrade customer equipment alongside Senior Field Service Engineers.
• Use digital analytics and basic diagnostic techniques to troubleshoot technical issues.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Communicate directly with customers and coordinate service activities.
• Participate in projects and assignments supporting organizational goals.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 1–2 years of customer or field service support experience, or experience in a related technical field.
• Ability to read and interpret electrical and mechanical schematics and resolve basic technical challenges.
• Basic mechanical aptitude in pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Familiarity with hand tools and digital multimeters, plus basic Microsoft Excel, Word, and PowerPoint knowledge.
• Valid driver’s license, ability to obtain a passport if travel is required, and ability to meet all on-site safety, environmental, and customer protocols.

Nice to have

• 2–4 years of customer or field service support experience.
• Associate degree in electronics or engineering technologies.
• Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics.

Culture & Benefits

• Supportive work culture focused on learning, development, and career growth.
• Employee health and wellbeing programs.
• Training provided for equipment maintenance systems.
• Regular customer-site travel and field service work.