Specialist, Customer Due Diligence Operations (KYB) (Web3)

TL;DR

Specialist, Customer Due Diligence Operations (KYB) (Web3): Managing customer onboarding and KYB reviews to ensure compliance with AML policies with an accent on document verification and risk assessment. Focus on investigating sanctions/PEP matches, optimizing CDD functions, and maintaining high service levels during the onboarding process.

Location: Dubai, United Arab Emirates (Hybrid)

Company

OKX is a leading crypto exchange and developer of OKX Wallet, providing millions of users and institutions access to crypto trading and decentralized applications.

What you will do

• Perform comprehensive reviews of incoming customer onboarding cases to ensure KYB principles align with company policy and risk assessments.
• Verify AML documentation using internal validation tools and reputable external sources.
• Manage the collection of CDD/EDD documentation and follow up on pending requests according to SLAs.
• Investigate potential matches for sanctions, PEPs, and adverse media news via scanning applications.
• Collaborate with management on AML/CDD issues and support the enhancement of CDD procedures.
• Handle customer and departmental queries professionally and manage ad-hoc operational projects.

Requirements

• Tertiary higher education (Degree or Higher Diploma).
• 2+ years of experience in AML, CDD/EDD review, or KYC domains.
• Excellent command of spoken and written English.
• Strong communication and writing skills with high attention to detail.
• Ability to work collaboratively as a team player.

Culture & Benefits

• Competitive total compensation package.
• L&D programs and education subsidies for professional growth.
• Wellness and meal allowances.
• Comprehensive healthcare schemes for employees and their dependents.
• Active team building programs and company events.