Epic Systems Analyst (Professional Billing and Claims)

Location: Work at home, Ohio; listed location is Columbus, OH 43202. Remote positions are eligible for work only from Ohio.

Company

hirify.global is a healthcare system focused on patient wellness, clinical care, and healthcare operations.

What you will do

• Gather and refine stakeholder requirements, map workflows, perform gap analyses, and design Epic configurations aligned with operational goals and policy.
• Configure Epic records, master files, profiles, rules, security classes, and workflows while maintaining environment parity and change-control standards.
• Develop and execute unit, integrated, and UAT testing; validate interfaces, printing, reporting, downstream workflows, and regression coverage.
• Support releases, upgrades, environment moves, downtime procedures, go-live hypercare, service requests, incidents, root-cause analysis, and SLA compliance.
• Collaborate with interface, analytics, IT, operational, and managed service teams on HL7, FHIR, PDFs, CCD/CCDA, Clarity/Caboodle, registries, reporting, and integrated workflows.
• For the Application Training focus, support role-based curriculum design, CareConnect curriculum maintenance, training-environment readiness, release communications, and end-user request resolution.

Requirements

• Bachelor’s degree in computer science, information technology, healthcare administration, or a related field; alternatively, 5+ years of system/application analysis, support, or related IT experience.
• 1–3 years of experience in system/application analysis, support, or related IT experience; healthcare experience is preferred.
• Experience with Epic applications and healthcare workflows, including clinical, revenue cycle, or healthcare IT experience.
• Strong requirements gathering, workflow design, testing, documentation, and communication skills.
• Familiarity with ITIL, change control, SDLC, system governance, and waterfall/agile project methodologies.
• Ability to support small to medium initiatives, collaborate cross-functionally, and communicate with clinical and operational stakeholders.
• For the Application Training role: Epic Training Environment Build certification/proficiency, or ability to obtain it within the required timeframe, plus 1+ year of training-environment build or application-support experience.

Nice to have

• Epic Principal Trainer certification, or ability to obtain it within the required timeframe.
• Current Epic certification or proficiency in relevant modules such as HB, PB, Cadence, Referrals, Orders, ClinDoc, or Clarity.
• 1+ year of Epic build/configuration experience or demonstrated ability to learn and apply build standards quickly.
• Exposure to HL7, FHIR, interface testing, Clarity/Caboodle, SlicerDicer, Reporting Workbench, or Radar.
• Experience in patient access, billing, coding, finance, clinical operations, large healthcare systems, hospitals, or other healthcare applications.
• Knowledge of healthcare regulations and compliance standards.
• ITIL Foundation certification, familiarity with AWS or Azure, and experience with business intelligence or analytics tools.

Culture & Benefits

• 40 scheduled hours per week on the day shift.
• Work-from-home arrangement restricted to Ohio.
• Work supports patient safety, revenue cycle efficiency, regulatory compliance, and secure application management.
• Environment emphasizes learning, continuous improvement, and excellence in healthcare.