WVU-Associate Systems Analyst - Grand Central/Prelude (ADT/Registration) - Hybrid

Location: Hybrid role based at the Information Technology Center, 315 Point Marion Road, Morgantown, West Virginia, United States; travel to other WVUHS facilities or affiliated sites may be required for implementations, training, and support.

Company

hirify.global is part of the West Virginia University Health System and provides healthcare services supported by an internal information technology organization.

What you will do

• Support the design, implementation, maintenance, modification, testing, troubleshooting, and optimization of Grand Central/Prelude ADT and registration-related software workflows.
• Diagnose and resolve system issues, correct errors, apply user security settings under senior analyst guidance, and support data imports, exports, and basic reporting.
• Gather business requirements, communicate with business partners, document functional needs, and help align technical solutions with operational objectives.
• Coordinate project scopes, schedules, milestones, meetings, documentation, risks, issues, and status reporting.
• Provide classroom, one-on-one, and remediation training, assess user readiness, deliver ongoing support, and contribute to training content.
• Participate in continuous learning, knowledge sharing, process improvement, and collaboration with other teams.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or two years of relevant experience.
• Relevant certifications and/or proficiencies may be required, with a target completion within 90 days after formal WVUHS Information Technology training.
• Foundational ability to analyze business needs, document functional specifications, use process maps and workflow diagrams, and support software procurement, installation, configuration, training, and problem resolution.
• Foundational troubleshooting and testing skills, attention to detail, and ability to identify and resolve potential system issues.
• Written and verbal communication, relationship-building, teamwork, adaptability, change-management, time-management, and ability to prioritize multiple tasks and deadlines.
• Ability to sit for extended periods and frequently walk, stand, stoop, kneel, reach, push, pull, lift, and grasp during the work shift.

Nice to have

• Experience with applicable business, clinical, imaging, or web application systems, including advanced workflows focused on efficiency and optimization.
• Proficiency in systems administration and providing strategic insights and operational improvements.
• Experience in inpatient and outpatient clinical settings and advanced system implementations that improve patient care processes.
• Understanding of clinical data management and healthcare interoperability standards, including HL7, FHIR, and DICOM.
• Knowledge of cloud-based healthcare applications and web services.
• Knowledge of reporting tools, data analysis, and reporting capabilities that support decision-making.

Culture & Benefits

• Full-time schedule of 40 hours per week on the day shift.
• Hybrid work arrangement with reliable remote communication required.
• Collaborative environment focused on feedback, continuous improvement, knowledge sharing, and professional development.
• Standard office environment with reasonable accommodations available for individuals with disabilities.
• Equal opportunity employment and compliance with applicable federal, state, and local fair employment laws.