Account Director, Client Services (Experiential)

TL;DR

Account Director, Client Services (Experiential Agency): Leading and growing strategic client partnerships for ambitious brands with an accent on the intersection of experiential, technology, retail, and culture. Focus on building executive-level relationships, managing large-scale budgets, and leading cross-functional teams to deliver integrated brand programs.

Location: Must be based in the Portland, OR or Los Angeles, CA metro areas with the ability to travel to client meetings and activations.

Company

A creative agency that shapes brand experiences at the intersection of technology, retail, content, and culture.

What you will do

• Serve as the senior strategic partner for clients across multiple accounts and integrated programs.
• Build and maintain trusted executive relationships with stakeholders to become a valued business advisor.
• Lead project briefing, scope alignment, timelines, and communications across internal and client teams.
• Partner with Strategy, Creative, Production, and Technology to develop breakthrough integrated solutions.
• Manage financial health of projects, including budgeting, staffing, forecasting, and resource planning.
• Identify opportunities for organic growth and proactively expand the agency's impact within existing accounts.

Requirements

• 8-12+ years of experience in Account Management or Client Services within experiential, creative, or innovation agencies.
• Must be based in Portland, OR or Los Angeles, CA.
• Proven track record of leading integrated brand programs from strategy through execution for enterprise-level clients.
• Experience managing large-scale budgets and multi-disciplinary teams.
• Strong commercial instincts with experience supporting proposals and statements of work.
• Ability to navigate large, matrixed organizations and lead executive-level conversations.

Nice to have

• Experience working within the Nike ecosystem (strongly preferred for Portland candidates).
• Experience with leading technology, sports, entertainment, lifestyle, or consumer brands (highly valued for LA candidates).

Culture & Benefits

• Opportunity to work with some of the world's most ambitious global brands.
• Collaborative leadership environment bringing together creative and technical disciplines.
• Dynamic role combining relationship building, business strategy, and agency leadership.