Technical Services Director (EMEA Grade - Associate)

Location: London, UK

Company

Cushman & Wakefield provides global commercial real estate and facilities management services.

What you will do

• Lead and develop the EMEA Technical Services platform in alignment with client needs and global strategy.
• Mobilise resources and build a community of practice for technical resource leaders across EMEA.
• Support business development, including service delivery strategies, pricing models, multidisciplinary RFP responses, and presentations.
• Oversee facilities engineering, asset management, service quality, governance, compliance, risk management, and technical standards.
• Design reporting products and align technology, business intelligence, predictive analytics, and prescriptive analytics with client requirements.
• Drive transformation, digital adoption, sustainability, energy efficiency, asset optimisation, and continuous improvement initiatives.

Requirements

• Bachelor’s degree or equivalent professional experience; an advanced degree is preferred.
• 10+ years of experience in facilities engineering or technical services management, including outsourced facility management and mobile engineering.
• Experience with asset management and CMMS platforms.
• Experience managing complex facilities and engineering operations, asset maintenance, and safety practices.
• Strong strategic planning, business acumen, resource allocation, relationship management, presentation, and organisational skills.
• Experience operating across multiple EMEA markets and navigating different regulatory environments, cultures, client expectations, and delivery models.

Nice to have

• Relevant professional engineering, technical, facilities management, or asset management qualification.
• Chartered status or equivalent professional accreditation.

Culture & Benefits

• Collaborative work across regional platforms, corporate functions, and multidisciplinary teams.
• Opportunity to mentor future technical leaders and build communities of practice.
• Focus on service quality, innovation, sustainability, energy efficiency, and continuous improvement.
• Inclusive and barrier-free employment environment with equal opportunity commitments and accessibility accommodations during hiring.