Technical Success Manager (Data Science)

TL;DR

Technical Success Manager (Data Science): Managing technical relationships for hirify.global Platform clients to ensure successful adoption of data science and deployment tools with an accent on translating client feedback into product improvements. Focus on onboarding clients, triaging technical data queries, and aligning platform capabilities with healthcare data requirements.

Location: Remote (USA). This vacancy is not eligible for sponsorship; the company will not sponsor or transfer visas for this position.

Salary: $127,961 - $185,515 / year

Company

A top-ranked healthcare provider developing the hirify.global Platform to advance medical care through data science and AI.

What you will do

• Serve as the primary technical point of contact for prospective and current hirify.global Platform clients.
• Lead client onboarding and training for data science environments and deployment tools.
• Translate client feedback into tangible recommendations for product and service improvements.
• Triage technical and data-related questions, coordinating resolutions with research and development teams.
• Assist in the creation of success metrics and the strategic expansion of platform programs.
• Manage multiple client accounts simultaneously, maintaining strong professional relationships.

Requirements

• Bachelor’s degree in Business, Engineering, Computer Science, Mathematics, or a related analytical field.
• Minimum of 3 years of professional or research experience in data science.
• Expertise in AI, machine learning, deep learning, statistical data processing, and neural networks.
• Strong communication skills to convey technical product solutions to diverse stakeholders.
• Experience with CRM and engagement management tools.
• Must have valid US work authorization (no sponsorship or F-1 STEM OPT extension provided).

Nice to have

• Master’s degree in Computer Science, Data Science, Informatics, Public Health, or Business.
• Academic publications leveraging real-world healthcare data.
• Experience analyzing data or developing algorithms from multi-source clinical datasets.
• Experience collaborating with both clinical and technical stakeholders.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance plans.
• Pre-tax savings options via HSA and FSA.
• Competitive retirement package to secure long-term financial future.
• Opportunities for continuing education and professional advancement.
• Flexible work environment with remote options.