Product Operations Manager (Media)

TL;DR

Product Operations Manager (Media): Leading the transition from project-based delivery to a mature product-led operating model with an accent on establishing operational foundations and governance. Focus on designing product playbooks, improving consistency across portfolios, and embedding effective decision-making practices.

Location: Hybrid working from the London office

Company

A leading European media business specializing in print, online publishing, and audio broadcasting across multiple countries.

What you will do

• Embed the product operating model across product teams and portfolios.
• Design, document, and improve product operations processes, standards, and ways of working.
• Create playbooks, templates, guidance, and tools to drive consistency and adoption.
• Establish and facilitate governance forums, planning cadences, and decision-making practices.
• Facilitate retrospectives, reviews, and continuous improvement initiatives.
• Collaborate with Product, Engineering, and Delivery teams to embed product-led behaviors.

Requirements

• Experience implementing or improving product operations within a product-led or digitally transforming organization.
• Strong skills in process design, governance, and operational management.
• Experience developing playbooks, standards, and operating frameworks.
• Excellent stakeholder management and influence skills across all organizational levels.
• Strong facilitation skills for running planning and decision-making forums.
• Must be based in or able to work hybridly from London, UK.

Culture & Benefits

• 28 days holiday, bank holidays, and 2 volunteer days.
• Access to internal training via the Bauer Academy.
• Enhanced Maternity, Adoption, Paternity, and Shared Parental Leave Pay.
• Opportunities for flexible working.
• Inclusive and accessible recruitment process.