Strategic Account Manager (Fintech)

TL;DR

Strategic Account Manager (Fintech): Managing full commercial relationships with complex financial institutions to deliver outcomes in compliance and surveillance frameworks with an accent on retention, renewals, and strategic growth. Focus on driving ARR expansion, executing executive business reviews, and navigating highly regulated financial environments.

Location: Hybrid based out of the Abu Dhabi office

Company

hirify.global is a data operating platform that organizes enterprise data into actionable information to protect and promote business growth for multinational companies via AI/ML-based solutions.

What you will do

• Independently assess account health and surface risks across commercial, operational, and relationship dimensions.
• Design and execute strategic QBRs and EBRs focusing on compliance posture, regulatory risk, and platform value.
• Own the full renewal cycle, including retention strategy, negotiation, closing, and ARR churn forecasting.
• Drive inbound expansion deals independently in collaboration with Account Executives using a value-based approach.
• Manage the client-facing narrative for delivery issues, ensuring internal accountability and resolution.

Requirements

• Deep working knowledge of enterprise compliance technology and unified controls frameworks (surveillance, archiving, policy management).
• Strong understanding of the financial services regulatory environment across global banking, hedge funds, and asset management.
• Experience in multi-stakeholder account management within regulated financial institutions.
• Proven track record in commercial lifecycle management for enterprise SaaS, specifically renewals and expansion.
• Ability to manage complex, multi-workstream escalations with minimal manager involvement.
• Must be based in or be able to work from the Abu Dhabi office.

Culture & Benefits

• Fully covered health insurance for the employee and their family.
• Generous time-off policy and flexible work schedules.
• Opportunity for high impact and learning within a global mission and passionate community.
• Highly competitive compensation.

Hiring process

• Initial screening regarding salary, location, core experience, and values alignment.
• Deep dive evaluations into technical and behavioral competencies.
• Practical work task simulation discussed with a group of colleagues and managers.
• Final interviews with senior leadership.