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E-commerce Operations Manager

Формат работы
remote (Global)
Тип работы
fulltime
Грейд
junior
Английский
c1
Страна
Serbia
Вакансия из списка Hirify.GlobalВакансия из Hirify RU Global, списка компаний с восточно-европейскими корнями
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Описание вакансии

Текст:
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TL;DR
E-commerce Operations Manager (E-commerce/Operations): Managing performance and daily operations for global e-commerce brands with an accent on marketplace compliance, performance analytics, and cross-functional coordination. Focus on auditing product listings, improving account health, supporting pricing and growth initiatives, and identifying expansion opportunities.

Location: Remote for remote employees

Company

hirify.global builds a portfolio of global e-commerce brands and supports their operational growth.

What you will do

  • Monitor and analyze brand performance, including sales, conversion rates, and reviews.
  • Audit product listings and recommend improvements to maintain marketplace compliance and competitiveness.
  • Coordinate daily operations with supply chain, brand, customer support, and marketing functions.
  • Contribute to pricing strategies, product ideas, growth initiatives, and marketplace expansion.
  • Manage account health, resolve operational issues, track competitors, and identify emerging opportunities.
  • Support onboarding of new brands and cross-functional decision-making.

Requirements

  • 2–4 years of experience in operations, e-commerce, or brand support.
  • Analytical mindset and confidence working with performance data.
  • Experience coordinating projects or working across functions.
  • Strong Excel skills.
  • Fluent English.
  • Curiosity, ownership, and willingness to learn and grow quickly.

Nice to have

  • Knowledge of marketplaces such as Amazon.

Culture & Benefits

  • B2B contract with the US entity for remote employees.
  • €50 monthly healthcare allowance.
  • €50 monthly co-working or laptop allowance.
  • 25 business days of paid vacation plus public holidays based on the employee's location.
  • 30 business days of fully paid sick leave.
  • Parental leave, anniversary days off, performance bonus eligibility after six months, and regular talent reviews.

Hiring process

  • HR interview covering the mission, values, culture, team structure, and role expectations.
  • Manager interview focused on skills, past projects, and role-specific challenges.
  • Final interview with senior management and cross-functional team members.
  • The process takes approximately 2–3 weeks.

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