Account Manager (Fintech)

TL;DR

Account Manager (Fintech): Managing and growing relationships with banking and buyside accounts through subscription renewals and expansion with an accent on cross-selling and platform adoption. Focus on driving net retention, identifying product enhancement opportunities, and navigating complex stakeholder environments within the credit intelligence sector.

Location: London, England, United Kingdom (Hybrid: Must be able to work in the office 3 days per week)

Company

hirify.global is a global provider of credit intelligence, data, and analytics for investment banking, hedge funds, and consulting firms.

What you will do

• Manage the full renewal cycle for a portfolio of banking or buyside accounts.
• Drive expansion and cross-selling opportunities to achieve net retention targets of 115%+.
• Collaborate with customer success teams to ensure high-quality client service and experience.
• Analyze account KPIs and product usage to develop and execute relationship management strategies.
• Coordinate with product teams to provide feedback and identify platform enhancement opportunities.
• Build and maintain deep relationships with multiple stakeholders across complex client institutions.

Requirements

• 3-5+ years of experience in account management selling to buyside firms or banks.
• Must be based in London and able to work in a hybrid schedule (3 days in office per week).
• Proven track record of hitting sales quotas and executing cross-sell strategies.
• Proficiency with Salesforce is required.
• Strong ability to manage complex institutions and multiple ongoing workstreams.
• Excellent interpersonal, verbal, and written communication skills.

Nice to have

• Prior experience working within credit markets.

Culture & Benefits

• Competitive health benefits and pension plans.
• Generous parental leave and PTO.
• Gym subsidies and educational reimbursements for career development.
• Action-oriented and customer-first organizational culture.