Director, Strategic Engagement (Life Sciences)

TL;DR

Director, Strategic Engagement (Life Sciences): Driving meaningful, measurable outcomes for healthcare customers by aligning products with strategic objectives with an accent on value realization, customer satisfaction, and long-term relationship growth. Focus on leading a team of engagement leads, managing high-value accounts, and scaling functional projects to accelerate business impact.

Location: Remote (Must be based in the US; no employment sponsorship provided)

Company

hirify.global is a data collaboration platform trusted for healthcare, focused on making health data secure, accessible, and actionable.

What you will do

• Lead a team of 4-5 strategic engagement leads and manage 1-2 high-value accounts as a player-coach.
• Serve as a consultative strategic advisor to enable client success and accelerate end-to-end value realization.
• Drive commercial outcomes including customer satisfaction, renewals, and increased product adoption.
• Collaborate with cross-functional partners to influence product and sales strategies across account portfolios.
• Lead business-relevant functional projects to enable growth and scalability within the organization.
• Foster a company-wide culture of customer-centricity through mentorship and leadership.

Requirements

• 8+ years of experience in healthcare technology and customer-facing roles.
• Must be authorized to work in the US (no employment sponsorship provided).
• Experience working within RWD health analytic companies, CROs, or systems integrators in the healthcare sector.
• Deep understanding of drug development and/or clinical trials.
• Proven ability to build trust-based relationships with senior customer stakeholders.
• Experience managing complex, high-value customer accounts.

Nice to have

• 4+ years of experience specifically within the pharmaceutical industry.

Culture & Benefits

• Remote-first work environment.
• High-performance culture that values high-potential and humble individuals.
• Competitive total rewards strategy tailored for a high-growth health tech company.
• Commitment to diversity, equity, and inclusion as an Equal Employment Opportunity employer.