Process Improvement Engineer (Semiconductor)

Location: Wilton, Connecticut, United States. Access to controlled technology under United States export regulations is required; candidates must be legally authorized to access it before starting work.

Company

hirify.global develops semiconductor manufacturing technology and operates complex engineering and facilities environments.

What you will do

• Coordinate engineering-related incident escalations from operations, user groups, and suppliers.
• Assess, prioritize, route, and track technical incidents through resolution, ensuring ownership and closure.
• Analyze recurring operational issues, identify root causes, and implement corrective and preventive actions.
• Develop standardized escalation workflows, handoff procedures, process maps, work instructions, and lessons-learned practices.
• Translate engineering requirements into operational standards and supplier guidance.
• Support supplier onboarding and performance improvement while monitoring operational trends and communicating risks, corrective actions, and improvement initiatives.

Requirements

• Bachelor’s degree in process, mechanical, industrial, facilities engineering, or a related technical field.
• 10+ years of experience in facilities, utilities, manufacturing support, semiconductor, or critical infrastructure environments.
• Experience in process improvement, facilities or maintenance engineering, technical operations, or incident management.
• Experience with root cause analysis, corrective and preventive actions, and operational procedure documentation.
• Knowledge of facilities operations, maintenance processes, utilities, asset management, escalation processes, and continuous improvement methods.
• Legal authorization to access United States-controlled technology is required before starting work.

Nice to have

• Experience with outsourced service providers, integrated facilities management suppliers, or technical contractors.
• Experience in semiconductor, high-tech manufacturing, cleanroom, critical facilities, or regulated environments.

Culture & Benefits

• Cross-functional collaboration with Engineering & Competence, Hard Services, and IFM suppliers.
• Work focused on asset reliability, supplier performance, operational maturity, and business continuity.
• Potential exposure to strong magnetic fields, high voltage, and high currents.
• Equal opportunity and inclusive workplace policies.
• Reasonable accommodations are available for applicants and employees with disabilities.