Sales Development Representative (SDR)

TL;DR

Sales Development Representative (SDR): Identifying and qualifying new sales opportunities for an AI platform with an accent on complex, multi-threaded Enterprise and Strategic sales cycles. Focus on account-based outreach, stakeholder mapping, and translating GenAI capabilities into clear business outcomes.

Company

Decagon builds a conversational AI platform that helps brands deliver concierge customer experiences across voice, chat, email, and SMS.

What you will do

• Source new sales opportunities via inbound qualification and strategic outbound prospecting.
• Run thoughtful, multi-threaded outreach across phone, email, and social channels.
• Grow the top of the sales funnel through targeted account-based campaigns.
• Research companies, map buying committees, and identify both hands-on practitioners and executive stakeholders.
• Partner with Account Executives to develop account strategies and generate high-quality Enterprise pipeline.
• Stay current on product capabilities, competitive positioning, and GenAI market trends.

Requirements

• Strong verbal and written communication skills.
• High interest in building a customer-facing sales career and learning prospecting fundamentals.
• Ability to track and improve performance and efficiency daily.
• Sense of entrepreneurship: self-starter with urgency and ability to work within undefined processes.
• Fluency in English.

Nice to have

• 1–2 years of experience in a customer-facing or quota-carrying role.
• CRM experience, preferably Salesforce.
• Experience with tech and staying up to date on AI trends.
• Fluency in French, German, or Spanish (in addition to English).

Culture & Benefits

• In-office role based in King’s Cross, London with real-time coaching and in-person collaboration.
• Medical, dental, and vision benefits; life insurance and disability benefits.
• Retirement plan (e.g., 401K/pension) and parental leave.
• Monthly wellness/lifestyle/work-life balance stipend and daily lunches, dinners, and snacks in the office.
• “Take what you need” vacation policy (UK employees receive 25 days statutory leave).

Hiring process

• Interviews focused on communication, prospecting approach, and ability to navigate complex Enterprise buying cycles.
• Assessment of CRM/process discipline and alignment with GenAI market understanding.

Location: King’s Cross, London (on-site)

Salary: £67.5K–£82.5K base salary plus commission structure; offers equity