Vice President, Operations

TL;DR

Vice President, Operations: Designing and continuously improving ABC's enterprise operating system with an accent on operating rhythms, KPI discipline, governance routines, and cross-functional visibility to translate strategy into measurable execution. Focus on building enterprise PMO strategy, leading cross-functional operating forums, and embedding AI-enabled, data-driven decision-making across business functions.

Location: Remote, United States

Salary: $242,000 - $258,000 USD annually

Company

hirify.global is a software provider for fitness businesses, supporting clubs, coaches, and members with scalable, data-driven solutions.

What you will do

• Translate company priorities into measurable execution plans, operating rhythms, KPIs, governance routines, and accountability mechanisms across functions.
• Build and lead enterprise operations practices to improve planning, prioritization, decision-making, and follow-through.
• Lead enterprise PMO strategy, operating cadence, and governance model to improve clarity, accountability, prioritization, and execution.
• Drive organization readiness for major business changes, including product launches, customer lifecycle improvements, operating model shifts, and AI-enabled workflow transformation.
• Establish cross-functional operating forums and consistent operating review standards, including executive reporting, escalation paths, and decision forums.
• Partner with Finance to connect operational performance, resource planning, process improvements, and business outcomes; identify gaps and execution risks and lead practical improvements.

Requirements

• 10+ years of progressive operations leadership experience in enterprise operations, business operations, strategy and operations, or a similar company-wide operating function.
• Proven experience leading leaders or distributed teams across multiple business functions.
• Experience creating operating models, governance routines, KPI frameworks, business reviews, executive dashboards, and performance management mechanisms.
• Strong financial acumen to connect operational metrics, resource decisions, process performance, and business outcomes.
• Global operating experience, including leading across time zones and different levels of team maturity.
• Experience supporting AI-enabled transformation, including workflow redesign, operating model change, adoption planning, and measurement of productivity, quality, or decision-making improvements.

Nice to have

• Experience in SaaS, technology, payments, fitness, wellness, or customer operations environments.
• Experience in a PE-backed, high-growth, or global company.
• Familiarity with AI-enabled productivity, workflow automation, analytics, or operating intelligence tools.
• Experience scaling enterprise operations, business operations, or strategy and operations functions.

Culture & Benefits

• Open PTO policy with flexibility in how and when PTO is taken.
• “Days of Disconnect” once per quarter with a collective day off around the globe.
• Parental & Pawternity Leave.
• Medical/Dental/Vision coverage, EAP support, and a Calm app subscription for you and up to 4 dependents over age 16.
• Quarterly reimbursement aligned with the “Best Life” perk.

Hiring process

• Interviews focused on operations leadership, enterprise operating system design, and cross-functional execution.
• Discussion of experience with governance, KPIs, PMO cadence, and AI-enabled transformation.
• Final evaluation of fit for leading distributed teams and driving measurable outcomes.