Completions Officer (Commercial Mortgages)

Location: Hybrid, Milton Keynes Office, United Kingdom

Company

hirify.global is a fast-growing UK fintech focused on lending products for established small and medium-sized businesses.

What you will do

• Manage a portfolio of commercial mortgage cases from offer stage through loan drawdown and completion.
• Deliver post-sanction administration, including communications, legal and valuation instructions, and payments.
• Satisfy mortgage conditions precedent and coordinate internal and external stakeholders to drive completions.
• Manage the lending pipeline against service-level agreements and quality expectations.
• Maintain relationships with legal and valuation panel partners, Underwriting, Business Development, and Relationship Managers.
• Maintain accurate customer records, sanction audit trails, management information, and Core Banking system data while supporting compliance and wider lending operations.

Requirements

• Experience delivering a high standard of customer service in a fast-paced environment.
• Excellent analytical and problem-solving skills developed in a commercial mortgage-based environment.
• Knowledge of the commercial environment and lending pipeline management.
• Good financial and commercial awareness.
• Good understanding of Conduct and Treating Customers Fairly requirements relevant to Credit Operations.
• Excellent oral and written communication skills and strong relationship management skills.

Culture & Benefits

• Hybrid and flexible working with options intended to accommodate different working arrangements.
• Full onboarding support and continued development opportunities.
• Regular social activities, pension contributions, and a discretionary bonus scheme.
• Private health cover and life assurance.
• Family-friendly policies, including enhanced maternity and paternity leave.